Croma – R City Mall Reviews 

Hi, today we will talk about Croma-R City Mall. Before visiting Croma or availing of their services, it’s highly recommended to browse through customer reviews. These provide valuable insights into the store’s offerings, service quality, and overall customer experience. While individual opinions may vary, collectively, they offer a comprehensive understanding of what to expect. 

Overview 

Croma - R City Mall Reviews

Address: C/O Unit G 10, R City Mall, Ground Floor, Ghodbunder Road, DOKALI PADA-DHOKALI-THANE WEST, Thane – 400607 (Opposite Lokhim Company) 

Phone Number: 07942688067 

Ratings: 4.5 Stars 

Timings: 

  • Mon – 11 am to 9 pm. 
  • Tue – 11 am to 9 pm. 
  • Wed – 11 am to 9 pm. 
  • Thu – 11 am to 9 pm. 
  • Fri – 11 am to 9 pm. 
  • Sat – 11 am to 9 pm. 
  • Sun – 11 am to 9 pm. 

Business summary: Tech retail leader, delivering quality electronics and appliances, blending in-store expertise with online convenience.  

Year of Establishment: 2006. 

Services

  • Delivery Service. 
  • In Store Collect. 
  • Same Day Delivery. 
  • Shop In Store. 

Customer Reviews 

Croma - R City Mall Reviews

  1. Balaji

I had an excellent experience at Croma (R City Mall). The management was prompt in assisting me with product information and guiding me through the store. The staff was helpful and knowledgeable about the products. Overall, it was a pleasant and efficient shopping experience. 

  1. Sunilkhasiya

I Got the best service from Mr. Shoel. He has good product knowledge of mobile and other products and guided me properly. I wanted to buy a mobile for my dad, and he helped me with that. Also, I was looking for the home appliance department for future purchases, but her attention was 100% & even handed me over to the mobile department staff. Finally, I purchased a Samsung S20FE mobile with a great offer and very low price. 

  1. Ambika Kamble

It’s a big place, and also CSS was good. They were polite and helpful, and they suggested a good product with excellent communication skills. Also, extended warranty is also available with a reasonable price. It’s very nice and excellent. Also, the High quality of products range available and with excellent performance, nice and very happy to visit. 

  1. Prem Kumar

As per my personal experience, do not buy any items from there, I have purchased TV, but they took 48 hrs for delivery and next 48 hrs for installation, they will do fake promises to fast delivery and installation but do not trust on them. Minimum 4 days they takes for complete all process, also Croma customer service agent very rude, they also will not help you, only ask to wait. 

  1. Munna S

I happily bought a washing machine from Croma, but I received a defective product. Now, Croma is not taking responsibility for replacing the product. I have to follow up with the brand to get the replacement. Munna have sent an email to customersupport@croma.com with all the details, but I have not received an update yet. 

  1. Marimuthu

I have purchased air cooler from croma there promised next day delivery, but i didn`t get it on next day then i called the Customer care they said that you will get after 4 days, it`s means they cheating with the Customers. very worst experience also they don`t have the store direct number. Delivery issue @ Order ID: SOA035070004855 

  1. Rao

The phone number given for contact is not responding to the input (language selection). Even after several attempts.. It says… Sorry input not received. 

  1. Ashok Kajalkar

That is a good explanation from Jyoti. Good job 

  1. Naaz Shaikh

I visited today, and it was a good experience. Murshid, the salesman, was friendly and good. 

  1. Vishwakarma Vandana

Good service provided by Sachin 

Conclusion 

Lastly, we have provided you with Croma – R City Mall Reviews. I hope you find this information helpful.