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News
Work From Home Call Center Jobs
Have you ever wondered how you can work from home and help people simultaneously? Well, there's a job that lets you do just that! It's called a work-from-home call center job. Let's learn more about it.
A call center job is when you talk to people on the phone to help them with problems or answer their questions. Usually, you would do this in a big office with many other people. But now, many companies let you do this job from home!
Work From Home Call Center Jobs
Here are the top 5 Work from Home Call Center Jobs:
#1.
Customer Support Executive- Voice Process- Work From Home
Work Address:
Palakkad district, Kerala, Remote.
Pay:
₹13,500 - ₹14,500 a month.
Job type:
Full-time.
Shift and schedule:
Rotational shift.
Job Responsibilities:
Manage all customer interactions as rostered within parameters.
Demonstrate ownership of calls when contacted by customers.
Respond to all customers in an appropriate tone and language.
Offer a solution-based approach for all customer interactions.
Educate the customer at every given possible opportunity.
Ensure product, system, process, and policy knowledge updates.
Adhere to rostered timing, scheduled shifts, and activities.
Capture customer details and data relevant to the call or service.
Resolve customer queries within agreed timelines.
Manage outbound campaigns as per business requirements.
Increase, develop, and retain customer base through relationship building and service.
Follow all contact center policies, procedures, code of conduct, and legislative requirements.
Skills and Competencies
Speak the local language.
Basic computer knowledge.
Problem-solving skills.
Customer focus.
Technical orientation.
Attention to detail.
Service mindset.
Ability to commute/relocate:
Palakkad district, Kerala: Reliably commute or planning to relocate before starting work (Preferred).
Education
:
Bachelor's (Preferred).
#2.
Customer Service New Associate
Work Address:
Navi Mumbai, Maharashtra, Remote.
Job type:
Full-time.
Shift and schedule:
Rotational shift.
Skill required:
Voice - Service Desk Voice Support.
Designation:
Customer Service New Associate.
Qualifications:
Any Graduation.
Years of Experience:
0 to 1 years.
#3. Non-Voice Chat Process
Work Address:
Yamuna Vihar, Delhi, Delhi.
Pay:
From ₹13,500 a month.
Job type:
Full-time.
Fresher.
Shift and schedule:
Night shift.
Day shift.
MAX AGE-
18 to 30 years.
Location-
Delhi NCR only.
Job Types:
Full-time, Fresher.
Supplemental Pay:
Performance bonus.
Shift allowance.
Experience:
total work: 1 year (Preferred)
#4. Customer Service Executive (International)
Work Address:
Noida, Uttar Pradesh
Shift and schedule:
UK shift.
Job Title:
Customer Service Executive (International).
Company:
Vedika Technologies.
Location:
Logix Technova, Noida Sector 132
Salary:
18000 to 25000 INR Per Month Fixed (No target based)
Experience Required:
Minimum 1 Year
Job Timing:
1 PM to 9 PM
Job Type:
Initially, Work From the Office (Potential for Work From Home later)
Work Experience:
Candidate must have at least one year of experience working in an international call center.
Responsibilities:
Contact leads generated online and engage with them effectively to promote company offers and services.
To facilitate sales conversions, provide detailed information about company products and services, addressing customer queries and concerns.
Follow up with potential customers via phone calls and emails to nurture leads and ensure customer satisfaction.
Collaborate with the sales and marketing teams to achieve sales targets and improve customer engagement.
Maintain accurate records of interactions with customers in the CRM system.
Skills Required:
Minimum one year of experience in a customer service role within an international call center environment.
Strong verbal communication skills and the ability to articulate information clearly and persuasively.
Excellent interpersonal skills with a customer-focused approach to efficiently handle inquiries and resolve issues.
Proficiency in using CRM software and other communication tools.
Ability to work independently and as part of a team in a fast-paced environment.
Qualifications:
High school diploma or equivalent; additional certification in customer service is a plus.
Proven track record of meeting or exceeding customer service goals internationally.
Flexibility to adapt to changing work schedules and potential remote work arrangements.
#5. Fresher Non-Voice Chat Process
Work Address:
Preet Vihar, Delhi, Delhi.
Company:
Xolver Technologies Private Limited.
Salary:
₹10,907.51 - ₹19,209.80 a month.
Max Age:
18 to 30 years.
Interview Location:
Delhi Only.
Supplemental Pay:
Performance bonus.
Shift allowance.
Experience:
Total work: 1 year (Preferred).
Work-from-home call center jobs are a great way to help people and earn money without leaving your house. It's not always easy, but many people find it rewarding. Who knows? Growing up, you might enjoy a job where you can work in your pajamas and improve people's days!
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